Fast Casual State of the Industry 2016


Now in its eighth edition, the Fast Casual State of the Industry Report brings you insights and actionable intelligence from this rapidly growing fast casual industry.


This report contains the full results of our exclusive survey of over 450 fast casual operators, touching on topics ranging from workforce to business strategy, from food and beverage trends to sales and marketing. Questions delve deep into specifics such as:

  • Internal training strategies
  • Employee turnover rates
  • Average employee wages
  • Customer service improvement plans
  • Cost of goods sold
  • Plans for new technologies
  • Industry issues like menu restrictions, immigration reform, franchise law and others
  • Limited-time offers and meal deals
  • Sales by daypart
  • Alternate ordering options
  • Social media strategy
… and many more, with almost 100 charts and graphs to help tell the story.
Also included:
  • Full executive summary by Cherryh Cansler, editor
  • Supply chain lessons learned at Jersey Mike’s | By Michael Manzo, chief operating officer, Jersey Mike’s Franchise Systems
  • Understanding the regulatory front | By Don Fox, CEO, Firehouse of America LLC
  • Restaurant marketing in a digital age | By Nick Powills, chief brand strategist, No Limit Agency
  • Preparing for minimum-wage increases | By Mark Kuperman, North American president, Revenue Management Solutions
  • How economic issues effect the success of the fast casual sector | By Dustin Minton, assurance partner for national restaurant practice, BDO USA LLP
  • 3 insights about mobile payment adoption | By Tal Nathanel, CEO, MyCheck

Stay informed about your industry – and what your competition is up to. Purchase your copy today!

Any questions on this premium report?  Want to see sample pages before purchasing?  Please contact Brittany Warren at